Who We Are

Klamprix Pyl operates as an educational platform focused on helping people overcome investment fears through practical, accessible learning. We're based in Belgium and comply with the General Data Protection Regulation (GDPR) and Belgian data protection laws.

Our registered address is Pl. Louise Godin 15, 5000 Namur, Belgium. For any privacy-related questions, you can reach us at [email protected] or call +3250310153.

Information We Collect

We only collect information that helps us provide better educational services and improve your learning experience. Here's what that looks like in practice:

How We Use Your Information

Every piece of data we collect serves a specific purpose related to improving your learning experience or running our educational platform effectively.

• Providing access to our learning programs and tracking your progress so you can pick up where you left off
• Sending you important updates about courses you're enrolled in, including schedule changes or new materials
• Responding to your questions and providing support when you need help with course content or technical issues
• Improving our educational content based on how students interact with different lessons and modules
• Sending occasional emails about new courses or resources that match your interests (you can opt out anytime)
• Preventing fraud and maintaining the security of our platform for all users
• Complying with legal obligations under Belgian and European law

We don't sell your personal information to third parties. That's not our business model and never will be.

Legal Basis for Processing

Under GDPR, we need a legal reason to process your personal data. Here's how that breaks down:

Contract Performance

When you enroll in our programs, we process your data to deliver the educational services you signed up for. This includes tracking your progress, providing access to materials, and communicating about your courses.

Legitimate Interest

We have a legitimate interest in improving our educational platform, preventing fraud, and ensuring our services work properly. We balance this against your privacy rights and only process data when necessary.

Consent

For marketing communications and non-essential cookies, we ask for your explicit consent. You can withdraw this consent anytime through your account settings or by contacting us.

Legal Obligation

Sometimes Belgian or European law requires us to process certain data, such as maintaining financial records for tax purposes.

Sharing Your Information

We share data only when necessary to provide our services or comply with legal requirements. Here are the situations where that happens:

We don't share your information with advertising networks or data brokers. Your learning journey is private.

Your Rights Under GDPR

Belgian and European law gives you significant control over your personal data. Here's what you can do:

To exercise any of these rights, contact us at [email protected] with your request. We'll respond within 30 days and verify your identity before processing the request.

Data Security

Protecting your information is fundamental to everything we do. We implement multiple layers of security to safeguard your data.

• All data transmitted between your device and our servers is encrypted using industry-standard TLS protocols
• Passwords are hashed using strong cryptographic algorithms and never stored in plain text
• Our servers are protected by firewalls and intrusion detection systems
• We regularly update our systems and apply security patches promptly
• Access to personal data is restricted to employees who need it to perform their jobs
• We conduct regular security assessments and vulnerability testing
• All payment processing is handled by PCI-DSS compliant providers

While we take security seriously, no system is completely impenetrable. If we detect a data breach that affects your information, we'll notify you and the Belgian Data Protection Authority within 72 hours as required by law.

Data Retention

We keep your information only as long as necessary for the purposes we collected it. Different types of data have different retention periods:

• Account information and learning progress are kept while your account is active and for two years after closure
• Financial records are retained for seven years to comply with Belgian accounting and tax laws
• Marketing consent records are kept until you withdraw consent, plus three years to document compliance
• Support communications are typically deleted after two years unless needed for ongoing issues
• Technical logs and security data are generally retained for one year

After these periods, we securely delete or anonymize your data so it can no longer be associated with you.

International Data Transfers

Your data is primarily stored and processed within the European Economic Area. However, some of our service providers operate in other countries.

When we transfer data outside the EEA, we ensure appropriate safeguards are in place:

• We only work with providers that have signed standard contractual clauses approved by the European Commission
• We verify that providers maintain adequate data protection standards equivalent to GDPR requirements
• We conduct due diligence on the legal framework in destination countries
• We implement additional security measures when transferring data to countries without adequacy decisions

You can request more specific information about where your data is processed by contacting us.

Cookies and Tracking

Our website uses cookies and similar technologies to function properly and improve your experience. When you first visit our site, we ask for your consent to use non-essential cookies.

Essential Cookies

These are necessary for the website to work. They enable basic functions like page navigation, access to secure areas, and remembering your login status. We don't need your consent for these.

Analytics Cookies

We use analytics tools to understand how people use our site and identify areas for improvement. This data is aggregated and doesn't identify you personally. You can opt out of analytics cookies through your cookie preferences.

Functional Cookies

These remember your preferences like language settings or display options to provide a more personalized experience. These require your consent.

You can manage your cookie preferences at any time through your browser settings or our cookie preference center.

Children's Privacy

Our services are designed for adults and we don't knowingly collect information from anyone under 16 years old. If you're under 16, please don't create an account or provide personal information without parental consent.

If we discover we've inadvertently collected data from someone under 16 without proper consent, we'll delete it promptly. Parents or guardians who believe we may have information about their child can contact us at [email protected].

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

The "Last Updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this policy occasionally to stay informed about how we protect your information.

Continued use of our services after changes take effect means you accept the updated policy.

Complaints and Supervisory Authority

If you have concerns about how we handle your personal data, please contact us first at [email protected]. We'll do our best to resolve any issues directly.

You also have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit) if you believe we've violated your privacy rights. You can contact them at:

• Rue de la Presse 35, 1000 Brussels, Belgium
• Phone: +32 2 274 48 00
• Website: www.dataprotectionauthority.be